Shipping Policy

Section 01

Processing Times

Orders are processed within 1–3 business days of payment confirmation (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.

During high-volume periods or holidays, processing times may be slightly longer. We appreciate your patience and will always communicate any delays as soon as possible.

Section 02

Shipping Methods & Estimated Delivery

Delivery estimates begin after your order has been processed and do not include processing time. Beyond Wellness is not responsible for carrier delays once a package has been handed off to the shipping carrier.

Section 03

Temperature-Sensitive Products

Many of our wellness products are temperature-sensitive and require refrigeration upon arrival. We take every precaution to ensure your order is packaged appropriately for transit. Please note:

• Products are shipped with appropriate cold-chain packaging where required
• We recommend someone be available to receive the package upon delivery
• Refrigerate your products immediately upon receipt
• Beyond Wellness is not responsible for product integrity if packages are left in extreme heat or cold for extended periods after delivery

Section 04

Shipping Locations

We currently ship within the continental United States only. We do not ship to P.O. boxes, APO/FPO addresses, or internationally at this time. If you have questions about shipping to a specific location, please contact us before placing your order.

Section 05

Order Tracking

Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your package directly on the carrier's website. If you have not received a tracking confirmation within 3 business days of placing your order, please contact us.

Section 06

Incorrect Address

Please double-check your shipping address before completing your order. Beyond Wellness is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at bebeyondwellnesssocial@gmail.com and we will do our best to correct it before the order ships.