Privacy Policy

Section 01

Information We Collect

We collect information you provide directly to us when you use our website, contact us, or make a purchase. This may include:

• Your name, email address, phone number, and mailing address
• Payment information processed securely through our payment partners
• Information submitted through our contact form, consultation requests, or waivers
• Communications you send to us by email or through the site

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, pages visited, and the time and date of your visit. This is collected through cookies and similar tracking technologies.

Section 02

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and service requests
• Communicate with you about your orders, questions, or inquiries
• Send you updates, promotions, or wellness content if you have opted in
• Improve our website, products, and overall customer experience
• Comply with applicable laws and protect the rights and safety of our users
• Maintain records of signed waivers, consent forms, and agreements

We will never sell your personal information to third parties for their own marketing purposes.

Section 03

Cookies & Tracking

Our website uses cookies — small data files stored on your device — to help the site function properly and to understand how visitors interact with our content. Cookies allow us to remember your preferences and improve your browsing experience.

You can control cookies through your browser settings. Disabling cookies may affect some features of the website. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

Section 04

How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating our website, processing payments, or fulfilling orders (such as Shopify, Formspree, and our shipping partners)
• Legal compliance — when required by law, court order, or to protect the rights and safety of Beyond Wellness or its users
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All third-party partners we work with are required to handle your information securely and only for the purposes for which it was shared.

Section 05

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website is hosted on Shopify, which uses industry-standard SSL encryption to secure data transmitted between your browser and our site.

While we work hard to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, and you use our website at your own risk.

Section 06

Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update inaccurate information
• Request that we delete your personal information, subject to legal obligations
• Opt out of marketing emails at any time by clicking "unsubscribe" in any email we send

To exercise any of these rights, contact us at bebeyondwellnesssocial@gmail.com and we will respond promptly.

Section 07

Children's Privacy

Our website is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to remove it.

Section 08

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

Section 09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.